Sometimes the hardest thing is exchanging information between two levels of technical expertise or business focus within a company.

Two of the most typical yet so often problematic scenarios are:

• Management needs SLA / infrastructure status information
• IT needs to justify costs for additional hardware/software

GreenLight can help in both scenarios. With the flexible reporting and data visualization framework you don't need a universtiy degree in Excel anymore to extract the important key performance indicators that will justify a hardware upgrade.

Our prepared SLA template and reporting techniques will make it an easy to use and nearly automated process to create a weekly or monthly (etc.) management summary for infrastructure health.

• Service Availability (including business hous and maintenance periods)
• Mail Volume Summary (mails transferred, delivered and routed in time period)
• Disk Usage Summary (overview data and program directory disk)